I help organisations solve complex problems with software solutions that drive business impact.

01.

About Me

Hi I’m Jermaine!

When you need to improve onboarding conversions, reduce operational costs and/or reputational risk, I help to work out what’s needed.

This could be through optimising existing workflows, identifying new automation opportunities or aligning solutions to risk based approaches.

02.

Where I’m most useful

As a Solution Engineer and Consultant, I work collaboratively with key stakeholders across Product, Engineering, Compliance and Growth functions, as well as the C-suite, comfortably owning both the technical proposal and also the delivery that follows it.

1. Solution Discovery

Show me what you’re trying to achieve and how things work today. I talk with the people closest to the problem, understand the major pain points, requirements and business goals.

2. Scoping & Planning

I turn what our working group has uncovered into a viable solution scope that directly addresses the implicated pain points, functional requirements and business goals.

3.Solution Delivery

I execute Proof of Concepts (PoCs) to demonstrate the feasibility and value of a proposed solution before guiding you through the most optimal integration path that drives KPIs from day one.

4.Complexity Simplifier

I collaborate cross-functionally tailoring my explanation of complex concepts to both technical, and non-technical, stakeholders, to deliver seamless customer outcomes across diverse audiences.